{"id":19,"date":"2021-08-07T00:35:03","date_gmt":"2021-08-07T03:35:03","guid":{"rendered":"https:\/\/pontoparse.net\/?page_id=19"},"modified":"2025-03-24T09:01:53","modified_gmt":"2025-03-24T12:01:53","slug":"inicio","status":"publish","type":"page","link":"https:\/\/pontoparse.net\/","title":{"rendered":""},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"alignright size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"660\" height=\"435\" src=\"https:\/\/pontoparse.net\/wp-content\/uploads\/2024\/11\/site-parse.png\" alt=\"\" class=\"wp-image-634\" style=\"width:510px;height:auto\" srcset=\"https:\/\/pontoparse.net\/wp-content\/uploads\/2024\/11\/site-parse.png 660w, https:\/\/pontoparse.net\/wp-content\/uploads\/2024\/11\/site-parse-300x198.png 300w\" sizes=\"auto, (max-width: 660px) 100vw, 660px\" \/><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:48px\"><strong>J\u00e1 geramos <\/strong>4 Milh\u00f5es<strong><br>de oportunidades de neg\u00f3cios pelo<br>WhatsApp<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-left\" style=\"font-size:31px\">Aceleramos ideias inteligentes<br>por meio de conversas.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-e99d1d471b1a5344b5d8d743c126c848\">Atendimento automatizado por 24 horas!<\/p>\n\n\n\n<div class=\"wp-block-columns is-not-stacked-on-mobile is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-buttons has-custom-font-size is-horizontal is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\" style=\"font-size:20px\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-50\"><a class=\"wp-block-button__link has-black-color has-luminous-vivid-amber-background-color has-text-color has-background has-text-align-center wp-element-button\" href=\"https:\/\/api.whatsapp.com\/send?phone=5511939320777&amp;text=Oi,%20acessei%20o%20site%20e%20estou%20interessado.\" style=\"border-radius:6px\"><strong>Contato<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-stretch has-black-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:4000px\">\n<p class=\"has-black-background-color has-background\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading alignwide has-text-align-center has-white-color has-text-color has-link-color wp-elements-e8b1c52a93580354931500d3dace0a9a\">COMO NOS DESTACAMOS<br>NO MERCADO CONVERSACIONAL<\/h3>\n\n\n\n<p class=\"has-text-align-center has-luminous-vivid-amber-color has-text-color has-link-color has-x-large-font-size wp-elements-9fc1484d6c5d73d4d66c73f5d977049a\"><strong>+Expertise em IA<br>+10 anos de experi\u00eancia na \u00e1rea<br>+ Solu\u00e7\u00f5es inteligentes e personalizadas para atendimento<\/strong><\/p>\n\n\n\n<p class=\"has-black-background-color has-background\"><\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"has-white-background-color has-background\"><\/p>\n\n\n\n<p class=\"has-text-align-center has-black-color has-text-color has-link-color wp-elements-6b0568b2adcd28a367ed5e498edc11af\" style=\"font-size:28px\">COMO IMPACTAMOS:<br><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-4 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"660\" height=\"318\" src=\"https:\/\/pontoparse.net\/wp-content\/uploads\/2024\/07\/Frame-21.png\" alt=\"\" class=\"wp-image-560\" srcset=\"https:\/\/pontoparse.net\/wp-content\/uploads\/2024\/07\/Frame-21.png 660w, https:\/\/pontoparse.net\/wp-content\/uploads\/2024\/07\/Frame-21-300x145.png 300w\" sizes=\"auto, (max-width: 660px) 100vw, 660px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"660\" height=\"318\" src=\"https:\/\/pontoparse.net\/wp-content\/uploads\/2024\/07\/Frame-22-1.png\" alt=\"\" class=\"wp-image-562\" srcset=\"https:\/\/pontoparse.net\/wp-content\/uploads\/2024\/07\/Frame-22-1.png 660w, https:\/\/pontoparse.net\/wp-content\/uploads\/2024\/07\/Frame-22-1-300x145.png 300w\" sizes=\"auto, (max-width: 660px) 100vw, 660px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"660\" height=\"320\" src=\"https:\/\/pontoparse.net\/wp-content\/uploads\/2024\/07\/Frame-23.png\" alt=\"\" class=\"wp-image-563\" srcset=\"https:\/\/pontoparse.net\/wp-content\/uploads\/2024\/07\/Frame-23.png 660w, https:\/\/pontoparse.net\/wp-content\/uploads\/2024\/07\/Frame-23-300x145.png 300w\" sizes=\"auto, (max-width: 660px) 100vw, 660px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-buttons alignfull is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-2 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-50\"><a class=\"wp-block-button__link has-black-color has-luminous-vivid-amber-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/api.whatsapp.com\/send?phone=5511994844060&amp;text=Oi,%20acessei%20o%20site%20e%20estou%20interessado\" style=\"border-radius:6px\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Saiba mais!<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-white-background-color has-background\"><\/p>\n\n\n\n<p class=\"has-text-align-center\" style=\"font-size:28px\">TRABALHAMOS COM DIVERSOS TIPOS DE SISTEMAS:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"144\" src=\"https:\/\/pontoparse.net\/wp-content\/uploads\/2024\/07\/Frame-24-0-2-1024x144.png\" alt=\"\" class=\"wp-image-583\" srcset=\"https:\/\/pontoparse.net\/wp-content\/uploads\/2024\/07\/Frame-24-0-2-1024x144.png 1024w, https:\/\/pontoparse.net\/wp-content\/uploads\/2024\/07\/Frame-24-0-2-300x42.png 300w, https:\/\/pontoparse.net\/wp-content\/uploads\/2024\/07\/Frame-24-0-2-768x108.png 768w, https:\/\/pontoparse.net\/wp-content\/uploads\/2024\/07\/Frame-24-0-2.png 1396w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<p class=\"has-white-background-color has-background\"><\/p>\n\n\n\n<p class=\"has-text-align-center\" style=\"font-size:28px\">NOSSOS PLANOS:<\/p>\n\n\n\n<p class=\"has-text-align-center has-x-large-font-size\"><strong>O plano perfeito para o seu projeto<\/strong><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-5 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"525\" height=\"720\" src=\"https:\/\/pontoparse.net\/wp-content\/uploads\/2024\/07\/Frame-25-0-4.png\" alt=\"\" class=\"wp-image-602\" srcset=\"https:\/\/pontoparse.net\/wp-content\/uploads\/2024\/07\/Frame-25-0-4.png 525w, https:\/\/pontoparse.net\/wp-content\/uploads\/2024\/07\/Frame-25-0-4-219x300.png 219w\" sizes=\"auto, (max-width: 525px) 100vw, 525px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"526\" height=\"720\" src=\"https:\/\/pontoparse.net\/wp-content\/uploads\/2024\/07\/Frame-26-0-2.png\" alt=\"\" class=\"wp-image-603\" srcset=\"https:\/\/pontoparse.net\/wp-content\/uploads\/2024\/07\/Frame-26-0-2.png 526w, https:\/\/pontoparse.net\/wp-content\/uploads\/2024\/07\/Frame-26-0-2-219x300.png 219w\" sizes=\"auto, (max-width: 526px) 100vw, 526px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"525\" height=\"720\" src=\"https:\/\/pontoparse.net\/wp-content\/uploads\/2024\/07\/Frame-27-0-2.png\" alt=\"\" class=\"wp-image-605\" srcset=\"https:\/\/pontoparse.net\/wp-content\/uploads\/2024\/07\/Frame-27-0-2.png 525w, https:\/\/pontoparse.net\/wp-content\/uploads\/2024\/07\/Frame-27-0-2-219x300.png 219w\" sizes=\"auto, (max-width: 525px) 100vw, 525px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-black-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-6 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-4fa0ec3b0f4c64b8c9cf89644eb3fd1d\" style=\"font-size:28px\">SELO OFICIAL DE PARCERIA<\/h2>\n\n\n\n<p class=\"has-luminous-vivid-amber-color has-text-color has-link-color has-large-font-size wp-elements-35152dc6898ef05883458c7e506e167e\"><strong>Somos parceiros Blip<\/strong><\/p>\n\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-07494264d5554103f76f66b5cb03e7b4\">Somos um dos principais parceiros&nbsp;da Blip, reconhecidos pela&nbsp;nosso perfil disruptivo e \u00e1gil&nbsp;na entrega de projetos.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1215\" height=\"792\" src=\"https:\/\/pontoparse.net\/wp-content\/uploads\/2024\/11\/selo-mais-tag-1.png\" alt=\"\" class=\"wp-image-631\" srcset=\"https:\/\/pontoparse.net\/wp-content\/uploads\/2024\/11\/selo-mais-tag-1.png 1215w, https:\/\/pontoparse.net\/wp-content\/uploads\/2024\/11\/selo-mais-tag-1-300x196.png 300w, https:\/\/pontoparse.net\/wp-content\/uploads\/2024\/11\/selo-mais-tag-1-1024x667.png 1024w, https:\/\/pontoparse.net\/wp-content\/uploads\/2024\/11\/selo-mais-tag-1-768x501.png 768w\" sizes=\"auto, (max-width: 1215px) 100vw, 1215px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-large-font-size\"><strong>D\u00favidas<\/strong><\/p>\n\n\n\n<p class=\"has-vivid-cyan-blue-color has-text-color has-link-color wp-elements-e45dd7b0542a65b760c22209e60a838b\" style=\"font-size:26px\"><strong>Vou ter algum suporte?<\/strong><\/p>\n\n\n\n<p>Nossos clientes contam com um servi\u00e7o completo de suporte com contato para d\u00favidas e aberturas de chamados. Conhe\u00e7a nossos planos dispon\u00edveis para a contrata\u00e7\u00e3o do servi\u00e7o de suporte mais adequado.<\/p>\n\n\n\n<p class=\"has-vivid-cyan-blue-color has-text-color has-link-color wp-elements-692c9e32db8dc4bd36b380e97adf7914\" style=\"font-size:26px\"><strong>Leva quanto tempo para construir um chatbot?<\/strong><\/p>\n\n\n\n<p>A constru\u00e7\u00e3o de seu atendimento automatizado (chatbot) depender\u00e1 do n\u00edvel de complexidade do escopo do projeto. Converse agora com um de nossos especialistas para sabermos melhor sobre o seu projeto.<\/p>\n\n\n\n<p class=\"has-vivid-cyan-blue-color has-text-color has-link-color wp-elements-f1f95784ac72dcb21a7bebb8ac12c27b\" style=\"font-size:26px\"><strong>Qual o melhor plano?<\/strong><\/p>\n\n\n\n<p>Temos planos flex\u00edveis e prestamos consultorias para orientar nossos clientes a seguir com o plano que melhor atende \u00e0s suas principais demandas.<\/p>\n\n\n\n<p class=\"has-vivid-cyan-blue-color has-text-color has-link-color wp-elements-348bbaa1c0429ea98a8c8260c8ecd0c8\" style=\"font-size:26px\"><strong>Posso ter um chatbot para redes sociais tamb\u00e9m?<\/strong><\/p>\n\n\n\n<p>Focamos em estrat\u00e9gia omnichannel e desenvolvemos chatbots para diversos canais incluindo WhatsApp, site ou app e redes sociais.<\/p>\n\n\n\n<p class=\"has-vivid-cyan-blue-color has-text-color has-link-color wp-elements-357abf50080f350ddff8cfae573b16f7\" style=\"font-size:26px\"><strong>N\u00e3o sei por onde come\u00e7ar&#8230;como fa\u00e7o?<\/strong><\/p>\n\n\n\n<p>Se ainda est\u00e1 com d\u00favidas ou n\u00e3o sabe por onde come\u00e7ar, agende agora uma conversa com um de nossos especialistas conversacionais de forma gratuita para direcionarmos o melhor plano com a solu\u00e7\u00e3o mais inteligente para o atendimento de seu neg\u00f3cio.<\/p>\n\n\n\n<p class=\"has-white-background-color has-background\"><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Confira alguns depoimentos.<\/p>\n\n\n<div ><style id=\"wp_carousel_dynamic_css378\">#sp-wp-carousel-free-id-378 .wpcp-swiper-dots {margin: 40px 0px 0px 0px;}.wpcp-wrapper-378 .swiper-wrapper .swiper-slide-kenburn, .wpcp-wrapper-378 .swiper-wrapper, .wpcp-wrapper-378 .wpcpro-row{align-items: center;}#sp-wp-carousel-free-id-378 .wpcp-single-item {box-shadow: 0px 0px 0px 0px #dddddd;transition: all .3s;margin: 0px;}#sp-wp-carousel-free-id-378.swiper-flip .wpcp-single-item{margin: 0!important;}#sp-wp-carousel-free-id-378 .wpcp-single-item:hover {box-shadow: 0px 0px 0px 0px #dddddd;}#sp-wp-carousel-free-id-378.sp-wpcp-378 .wpcp-single-item {border: 0px none #dddddd;}#sp-wp-carousel-free-id-378.sp-wpcp-378 .swiper-button-prev,#sp-wp-carousel-free-id-378.sp-wpcp-378 .swiper-button-next,#sp-wp-carousel-free-id-378.sp-wpcp-378 .swiper-button-prev:hover,#sp-wp-carousel-free-id-378.sp-wpcp-378 .swiper-button-next:hover {background: none;border: none;font-size: 30px;}#sp-wp-carousel-free-id-378.sp-wpcp-378 .swiper-button-prev i,#sp-wp-carousel-free-id-378.sp-wpcp-378 .swiper-button-next i {color: #aaa;}#sp-wp-carousel-free-id-378.sp-wpcp-378 .swiper-button-prev i:hover,#sp-wp-carousel-free-id-378.sp-wpcp-378 .swiper-button-next i:hover {color: #ffc100;}#sp-wp-carousel-free-id-378.sp-wpcp-378 .wpcp-swiper-dots .swiper-pagination-bullet {background-color: #cccccc;}#sp-wp-carousel-free-id-378.sp-wpcp-378 .wpcp-swiper-dots .swiper-pagination-bullet.swiper-pagination-bullet-active {background-color: #ffc100;} #sp-wp-carousel-free-id-378.sp-wpcp-378.wpcp-image-carousel .wpcp-single-item:hover img, #sp-wp-carousel-free-id-378.sp-wpcp-378.wpcp-post-carousel .wpcp-single-item:hover img, #sp-wp-carousel-free-id-378.sp-wpcp-378.wpcp-product-carousel .wpcp-single-item:hover img{-webkit-transform: scale(1.2);-moz-transform: scale(1.2);transform: scale(1.2);}@media screen and (max-width: 479px) {#sp-wp-carousel-free-id-378.nav-vertical-center {padding: 0;margin:0;}#sp-wp-carousel-free-id-378.nav-vertical-center .wpcp-next-button,#sp-wp-carousel-free-id-378.nav-vertical-center .wpcp-prev-button {display: none;}}#sp-wp-carousel-free-id-378 .wpcpro-row>[class*=\"wpcpro-col-\"] { padding: 0 10px; padding-bottom: 20px;} #sp-wp-carousel-free-id-378 .swiper-slide .single-item-fade:not(:last-child) { margin-right: 20px;}@media (min-width: 480px) { .wpcpro-row .wpcpro-col-sm-1 { flex: 0 0 100%; max-width: 100%; } .wpcpro-row .wpcpro-col-sm-2 { flex: 0 0 50%; max-width: 50%; } .wpcpro-row .wpcpro-col-sm-2-5 { flex: 0 0 75%; max-width: 75%; } .wpcpro-row .wpcpro-col-sm-3 { flex: 0 0 33.333%; max-width: 33.333%; } .wpcpro-row .wpcpro-col-sm-4 { flex: 0 0 25%; max-width: 25%; } .wpcpro-row .wpcpro-col-sm-5 { flex: 0 0 20%; max-width: 20%; } .wpcpro-row .wpcpro-col-sm-6 { flex: 0 0 16.66666666666667%; max-width: 16.66666666666667%; } .wpcpro-row .wpcpro-col-sm-7 { flex: 0 0 14.28571428%; max-width: 14.28571428%; } .wpcpro-row .wpcpro-col-sm-8 { flex: 0 0 12.5%; max-width: 12.5%; } } @media (max-width: 480px) { .wpcpro-row .wpcpro-col-xs-1 { flex: 0 0 100%; max-width: 100%; } .wpcpro-row .wpcpro-col-xs-2 { flex: 0 0 50%; max-width: 50%; } .wpcpro-row .wpcpro-col-xs-3 { flex: 0 0 33.222%; max-width: 33.222%; } .wpcpro-row .wpcpro-col-xs-4 { flex: 0 0 25%; max-width: 25%; } .wpcpro-row .wpcpro-col-xs-5 { flex: 0 0 20%; max-width: 20%; } .wpcpro-row .wpcpro-col-xs-6 { flex: 0 0 16.6667%; max-width: 16.6667%; } .wpcpro-row .wpcpro-col-xs-7 { flex: 0 0 14.28571428%; max-width: 14.28571428%; } .wpcpro-row .wpcpro-col-xs-8 { flex: 0 0 12.5%; max-width: 12.5%; } } @media (min-width: 736px) { .wpcpro-row .wpcpro-col-md-1 { flex: 0 0 100%; max-width: 100%; } .wpcpro-row .wpcpro-col-md-2 { flex: 0 0 50%; max-width: 50%; } .wpcpro-row .wpcpro-col-md-2-5 { flex: 0 0 75%; max-width: 75%; } .wpcpro-row .wpcpro-col-md-3 { flex: 0 0 33.333%; max-width: 33.333%; } .wpcpro-row .wpcpro-col-md-4 { flex: 0 0 25%; max-width: 25%; } .wpcpro-row .wpcpro-col-md-5 { flex: 0 0 20%; max-width: 20%; } .wpcpro-row .wpcpro-col-md-6 { flex: 0 0 16.66666666666667%; max-width: 16.66666666666667%; } .wpcpro-row .wpcpro-col-md-7 { flex: 0 0 14.28571428%; max-width: 14.28571428%; } .wpcpro-row .wpcpro-col-md-8 { flex: 0 0 12.5%; max-width: 12.5%; } } @media (min-width: 980px) { .wpcpro-row .wpcpro-col-lg-1 { flex: 0 0 100%; max-width: 100%; } .wpcpro-row .wpcpro-col-lg-2 { flex: 0 0 50%; max-width: 50%; } .wpcpro-row .wpcpro-col-lg-3 { flex: 0 0 33.222%; max-width: 33.222%; } .wpcpro-row .wpcpro-col-lg-4 { flex: 0 0 25%; max-width: 25%; } .wpcpro-row .wpcpro-col-lg-5 { flex: 0 0 20%; max-width: 20%; } .wpcpro-row .wpcpro-col-lg-6 { flex: 0 0 16.6667%; max-width: 16.6667%; } .wpcpro-row .wpcpro-col-lg-7 { flex: 0 0 14.28571428%; max-width: 14.28571428%; } .wpcpro-row .wpcpro-col-lg-8 { flex: 0 0 12.5%; max-width: 12.5%; } } @media (min-width: 1200px) { .wpcpro-row .wpcpro-col-xl-1 { flex: 0 0 100%; max-width: 100%; } .wpcpro-row .wpcpro-col-xl-2 { flex: 0 0 50%; max-width: 50%; } .wpcpro-row .wpcpro-col-xl-3 { flex: 0 0 33.22222222%; max-width: 33.22222222%; } .wpcpro-row .wpcpro-col-xl-4 { flex: 0 0 25%; max-width: 25%; } .wpcpro-row .wpcpro-col-xl-5 { flex: 0 0 20%; max-width: 20%; } .wpcpro-row .wpcpro-col-xl-6 { flex: 0 0 16.66667%; max-width: 16.66667%; } .wpcpro-row .wpcpro-col-xl-7 { flex: 0 0 14.28571428%; max-width: 14.28571428%; } .wpcpro-row .wpcpro-col-xl-8 { flex: 0 0 12.5%; max-width: 12.5%; } }<\/style><div class=\"wpcp-carousel-wrapper wpcp-wrapper-378\">\n\t<div id=\"wpcp-preloader-378\" class=\"wpcp-carousel-preloader\"><img decoding=\"async\" src=\"https:\/\/pontoparse.net\/wp-content\/plugins\/wp-carousel-free\/public\/css\/spinner.svg\" alt=\"Preloader Image\" \/><\/div>\t<div class=\"wpcp-carousel-content-wrapper\">\n\t<div id=\"sp-wp-carousel-free-id-378\" class=\"wpcp-carousel-section sp-wpcp-378  nav-vertical-center wpcp-image-carousel wpcp-preloader wpcp-standard\" data-swiper='{ &quot;accessibility&quot;:true, &quot;spaceBetween&quot;:20, &quot;arrows&quot;:true, &quot;freeMode&quot;: false, &quot;autoplay&quot;:true, &quot;effect&quot;: &quot;slide&quot;, &quot;centerMode&quot;: false, &quot;autoplaySpeed&quot;:10000, &quot;dots&quot;:true, &quot;infinite&quot;:true, &quot;speed&quot;:600, &quot;pauseOnHover&quot;:true,\n\t\t\t&quot;slidesToShow&quot;:{&quot;lg_desktop&quot;:1, &quot;desktop&quot;: 1, &quot;laptop&quot;: 1, &quot;tablet&quot;: 1, &quot;mobile&quot;: 1}, &quot;responsive&quot;:{&quot;desktop&quot;:1200, &quot;laptop&quot;: 980, &quot;tablet&quot;: 736, &quot;mobile&quot;: 480}, &quot;rtl&quot;:false, &quot;lazyLoad&quot;: &quot;false&quot;, &quot;swipe&quot;: true, &quot;draggable&quot;: true, &quot;swipeToSlide&quot;:false }' dir=\"ltr\">\n\t\t<div class=\"swiper-wrapper\">\n\t\t<div class=\"swiper-slide\">\n\t<div class=\"wpcp-single-item\">\n\t\t\t<div class=\"wpcp-slide-image\">\n\t\t<img loading=\"lazy\" decoding=\"async\" class=\"skip-lazy\" src=\"https:\/\/pontoparse.net\/wp-content\/uploads\/2022\/01\/depoimento_garra3.png\" alt=\"depoimento_garra3\" width=\"766\" height=\"600\">\t<\/div>\n\t\t<\/div>\n<\/div>\n\t<div class=\"swiper-slide\">\n\t<div class=\"wpcp-single-item\">\n\t\t\t<div class=\"wpcp-slide-image\">\n\t\t<img loading=\"lazy\" decoding=\"async\" class=\"skip-lazy\" src=\"https:\/\/pontoparse.net\/wp-content\/uploads\/2022\/01\/depoimento_hana2.png\" alt=\"depoimento_hana2\" width=\"766\" height=\"600\">\t<\/div>\n\t\t<\/div>\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"wpcp-swiper-dots swiper-pagination\"><\/div>\n\t\t\t\t<!-- If we need navigation buttons -->\n\t\t\t\t\t<div class=\"wpcp-prev-button swiper-button-prev\"><i class=\"fa fa-angle-left\"><\/i><\/div>\n\t\t\t<div class=\"wpcp-next-button swiper-button-next\"><i class=\"fa fa-angle-right\"><\/i><\/div>\n\t\t\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\"><strong>Flores &amp; Tecnologia<\/strong><br><br>Confira nosso case mais recente: <strong>Giuliana Flores<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/pontoparse.net\/wp-content\/uploads\/2025\/03\/WhatsApp-Image-2025-02-28-at-12.41.45-1-1024x1024.jpeg\" alt=\"\" class=\"wp-image-640\" style=\"width:468px;height:auto\" srcset=\"https:\/\/pontoparse.net\/wp-content\/uploads\/2025\/03\/WhatsApp-Image-2025-02-28-at-12.41.45-1-1024x1024.jpeg 1024w, https:\/\/pontoparse.net\/wp-content\/uploads\/2025\/03\/WhatsApp-Image-2025-02-28-at-12.41.45-1-300x300.jpeg 300w, https:\/\/pontoparse.net\/wp-content\/uploads\/2025\/03\/WhatsApp-Image-2025-02-28-at-12.41.45-1-150x150.jpeg 150w, https:\/\/pontoparse.net\/wp-content\/uploads\/2025\/03\/WhatsApp-Image-2025-02-28-at-12.41.45-1-768x768.jpeg 768w, https:\/\/pontoparse.net\/wp-content\/uploads\/2025\/03\/WhatsApp-Image-2025-02-28-at-12.41.45-1.jpeg 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><a href=\"https:\/\/www.giulianaflores.com.br\/?partner=gm_desk_branding&amp;utm_source=google&amp;utm_medium=cpc&amp;utm_campaign=rck_sh_psq_branding&amp;gad_source=1&amp;gclid=Cj0KCQiAoJC-BhCSARIsAPhdfSjEeB_299JO7cp3TPkbw7u6D0NcLhcS4cbd5GaqaTNBonh-XJnQRx4aAlpvEALw_wcB\" title=\"Giuliana Flores\">Giuliana Flores<\/a> \u00e9 a maior e mais reconhecida loja online de flores e presentes do Brasil. Fundada em 1990, a empresa combina tradi\u00e7\u00e3o e inova\u00e7\u00e3o, destacando-se por seu servi\u00e7o especializado na entrega expressa de flores e presentes para diversas ocasi\u00f5es em todo o pa\u00eds. Um dos marcos dessa inova\u00e7\u00e3o \u00e9 o atendimento da <strong>Giu<\/strong> , um assistente inteligente desenvolvido pela <strong><a href=\"https:\/\/pontoparse.net\/\" title=\"Ponto Parse\">Ponto Parse<\/a><\/strong>, parceira da Blip. A Giu foi projetada para realizar uma triagem segura e fornecer suporte completo de vendas, revolucionando o atendimento digital da marca.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Desafio<\/strong><\/h3>\n\n\n\n<p>A <strong>Ponto Parse<\/strong> foi convocada para uma curada espec\u00edfica das dores no fluxo conversacional. Os principais desafios identificados foram:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Sobrecarga no atendimento SAC<\/strong> , gerando insatisfa\u00e7\u00e3o do cliente.<\/li>\n\n\n\n<li><strong>Aumento da expectativa de vendas pelo cat\u00e1logo<\/strong> , necessitando de um fluxo mais otimizado.<\/li>\n\n\n\n<li><strong>Crescimento das recomenda\u00e7\u00f5es do servi\u00e7o<\/strong> em um cronograma \u00e1gil dividido em tr\u00eas fases: outubro, novembro e dezembro.<\/li>\n<\/ol>\n\n\n\n<p>Era necess\u00e1rio realizar ajustes cont\u00ednuos no fluxo e garantir que as decis\u00f5es fossem embasadas em dados s\u00f3lidos, acompanhando os impactos em tempo real e gerando solu\u00e7\u00f5es eficientes.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Desenvolvimento e Solu\u00e7\u00e3o<\/strong><\/h3>\n\n\n\n<p>A curadoria foi fundamental para compreender as dores relacionadas e conectar os dados observados. A estrat\u00e9gia incluiu:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Relat\u00f3rios personalizados:<\/strong> criados e configurados na plataforma para rastrear dados cr\u00edticos, possibilitando an\u00e1lises previstas e ajustes mensais.<\/li>\n\n\n\n<li><strong>Nova arquitetura do fluxo:<\/strong> A op\u00e7\u00e3o &#8220;entrega de pedido&#8221; foi reformulada devido \u00e0 alta demanda no SAC. Isso impediu o transporte imediato para o atendimento humano, dando mais autonomia \u00e0 <strong>Giu<\/strong>.<\/li>\n\n\n\n<li><strong>Testes A\/B no cat\u00e1logo:<\/strong> Aplicados para melhorar a experi\u00eancia do cliente, garantindo uma navega\u00e7\u00e3o mais intuitiva e estimulando o aumento nas op\u00e7\u00f5es.<\/li>\n\n\n\n<li><strong>Acompanhamento semanal:<\/strong> Relat\u00f3rios e consultorias semanais permitem ajustes r\u00e1pidos e alinhamentos \u00e0s metas pol\u00edticas.<\/li>\n<\/ul>\n\n\n\n<p>A curaria garantiu que cada decis\u00e3o fosse orientada por dados e impacto real, mantendo o foco na experi\u00eancia do cliente e na efici\u00eancia operacional.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Resultados<\/strong><\/h3>\n\n\n\n<p>Os avan\u00e7os foram consistentes e evidenciaram a efic\u00e1cia das solu\u00e7\u00f5es inovadoras:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Meta de vendas superada:<\/strong> O desempenho de vendas pelo cat\u00e1logo alcan\u00e7ou <strong>138% da meta<\/strong> em novembro, resultado direto da otimiza\u00e7\u00e3o dos fluxos e testes A\/B.<\/li>\n\n\n\n<li><strong>NPS acima da meta:<\/strong> O \u00edndice de satisfa\u00e7\u00e3o do cliente mostrou uma recupera\u00e7\u00e3o significativa em novembro, refor\u00e7ando a efici\u00eancia das melhorias inovadoras.<\/li>\n\n\n\n<li><strong>Estabilidade operacional:<\/strong> O desempenho do fluxo automatizado manteve-se robusto, minimizando gargalos.<\/li>\n\n\n\n<li><strong>Redu\u00e7\u00e3o no transbordo:<\/strong> As reformula\u00e7\u00f5es na arquitetura reduziram a necessidade de atendimento humano em assuntos recorrentes, liberando o SAC para quest\u00f5es mais complexas.<\/li>\n<\/ol>\n\n\n\n<p>Apesar dos desafios em reduzir tickets no SAC, a mudan\u00e7a para an\u00e1lises por <strong>usu\u00e1rio \u00fanico<\/strong> foi um insight crucial para identificar problemas reais e melhorar a experi\u00eancia.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Impacto da Curadoria<\/strong><\/h3>\n\n\n\n<p>A curadoria foi o pilar do sucesso. Uma an\u00e1lise detalhada das dores e dados permitiu que as solu\u00e7\u00f5es fossem precisas e adaptativas. Os relat\u00f3rios personalizados, aliados ao acompanhamento semanal, transformaram cada etapa do projeto em uma oportunidade de aprendizado e crescimento.<\/p>\n\n\n\n<p>Al\u00e9m disso, a implementa\u00e7\u00e3o de fluxos mais inteligentes e a inclus\u00e3o de novas estrat\u00e9gias de engajamento com notifica\u00e7\u00f5es ativas ampliaram o alcance e a efici\u00eancia da Giu. Essa evolu\u00e7\u00e3o destacou o potencial de combina\u00e7\u00e3o de dados com decis\u00f5es estrat\u00e9gicas para alcan\u00e7ar resultados significativos.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Pr\u00f3ximos Passos<\/strong><\/h3>\n\n\n\n<p>Com base nos nossos aprendizados, os pr\u00f3ximos passos incluem:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Aprimoramento do treinamento da equipe humana<\/strong> , garantindo maior alinhamento entre os fluxos automatizados e o atendimento personalizado.<\/li>\n\n\n\n<li><strong>Expans\u00e3o das notifica\u00e7\u00f5es ativas<\/strong> com uso de IA, fortalecendo o engajamento do cliente.<\/li>\n\n\n\n<li><strong>Foco em an\u00e1lises preditivas<\/strong> , antecipando demandas e otimizando ainda mais a experi\u00eancia do cliente.<\/li>\n<\/ul>\n\n\n\n<p>Em parceria com a Ponto Parse e Blip, Giu tem se tornado uma das refer\u00eancias em curadoria de dados e fluxos bem estruturados.&nbsp;<br><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-10 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-center\">Rua Javari, 492&nbsp; &#8211; Mooca &#8211; S\u00e3o Paulo\/SP &#8211; Brasil &nbsp;\/ RW SOLUCOES DIGITAIS LTDA | CNPJ: 40.942.517\/0001-14 <\/p>\n\n\n\n<p class=\"has-text-align-center\">Celular: <a href=\"https:\/\/api.whatsapp.com\/send?phone=5511994844060&amp;text=Oi,%20acessei%20o%20site%20e%20estou%20interessado.\" target=\"_blank\" rel=\"noopener\" title=\"55 11 994844060\">11 99484-4060<\/a> \/ email: contato@pontoparse.net<\/p>\n\n\n\n<p class=\"has-text-align-center has-small-font-size\"><a href=\"https:\/\/pontoparse.net\/index.php\/politica-de-privacidade\/\" title=\"https:\/\/pontoparse.net\/index.php\/politica-de-privacidade\/\"><strong>pol\u00edtica de privacidade<\/strong><\/a><\/p>\n\n\n","protected":false},"excerpt":{"rendered":"<p>J\u00e1 geramos 4 Milh\u00f5esde oportunidades de neg\u00f3cios peloWhatsApp Aceleramos ideias inteligentespor meio de conversas. Atendimento automatizado por 24 horas! COMO NOS DESTACAMOSNO MERCADO CONVERSACIONAL +Expertise em IA+10 anos de experi\u00eancia na \u00e1rea+ Solu\u00e7\u00f5es inteligentes e personalizadas para atendimento COMO IMPACTAMOS: TRABALHAMOS COM DIVERSOS TIPOS DE SISTEMAS: NOSSOS PLANOS: O plano perfeito para o seu projeto &#8230; <a title=\"\" class=\"read-more\" href=\"https:\/\/pontoparse.net\/\" aria-label=\"More on \">Ler mais<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_joinchat":[],"footnotes":""},"class_list":["post-19","page","type-page","status-publish"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/pontoparse.net\/index.php\/wp-json\/wp\/v2\/pages\/19","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pontoparse.net\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pontoparse.net\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pontoparse.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pontoparse.net\/index.php\/wp-json\/wp\/v2\/comments?post=19"}],"version-history":[{"count":240,"href":"https:\/\/pontoparse.net\/index.php\/wp-json\/wp\/v2\/pages\/19\/revisions"}],"predecessor-version":[{"id":648,"href":"https:\/\/pontoparse.net\/index.php\/wp-json\/wp\/v2\/pages\/19\/revisions\/648"}],"wp:attachment":[{"href":"https:\/\/pontoparse.net\/index.php\/wp-json\/wp\/v2\/media?parent=19"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}